Privacy Policy for Paris Painting

Last updated July 2026

At Paris Painting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us through our website, forms, phone calls, appointments, estimates, or services.

Information We Collect

When you interact with Paris Painting, we may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Service address

  • Project details, photos, notes, preferences, and communication history

  • Information submitted through website forms, calls, texts, emails, or appointment scheduling tools

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Schedule estimates, appointments, and services

  • Communicate with you about your project

  • Prepare proposals, estimates, and project documentation

  • Improve our customer experience, training, communication, and service quality

  • Maintain internal records related to your project

Appointment Recordings, Call Recordings, and Note-Taking Tools

Paris Painting may use recording devices, call recording, video meeting recording, or AI-assisted note-taking tools during certain calls, estimates, appointments, or customer interactions.

These tools are used solely for internal business purposes, including:

  • Coaching and training our team

  • Improving customer experience

  • Ensuring we accurately capture project details

  • Improving communication, follow-up, and service quality

Recordings and notes are not sold or used for advertising purposes. Access is limited to authorized Paris Painting team members and approved service providers who help us operate our business. If you have questions or concerns about recording or note-taking during an appointment, please let us know before the appointment begins.

Sharing of Your Information

Paris Painting does not sell or rent your personal information.

We may share information only when necessary to provide our services, operate our business, or comply with legal requirements. This may include sharing limited information with internal team members, project managers, crews, subcontractors, scheduling tools, CRM systems, communication platforms, or other trusted service providers who assist us in serving you.

Data Security

We take the security of your personal information seriously. We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, disclosure, loss, or misuse.

While no system can guarantee complete security, we work to limit access to personal information to those who need it for legitimate business purposes.

Customer Preferences & Opt-Out

Paris Painting respects your communication preferences. You may request to update your information, change your communication preferences, or opt out of non-essential communications at any time.

To update your preferences or request that we stop contacting you, please contact us directly.

Policy Updates

Paris Painting may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised “Last updated” date.